Refund & Cancellation Policy

Pittsford Nursery School LLC recognizes that unforeseen circumstances may arise. The following provisions govern refunds, cancellations, and merchandise returns:

Classes
a. Application and registration fees are strictly non-refundable.
b. Payments made beyond initial fees are generally non-refundable. Limited exceptions may apply under specific circumstances, at the sole discretion of Pittsford Nursery School. For complete details regarding such exceptions, please contact the School directly.
c. In the event that Pittsford Nursery School cancels a class, registrants shall be entitled to either:
i. a full refund of the amount paid; or
ii. a credit applicable toward future classes or services, as elected by the registrant.

Merchandise
a. Unused and unworn merchandise may be returned or exchanged within thirty (30) days of purchase, provided that the original receipt is presented at the time of return.
b. Personalized items and merchandise designated as clearance or final sale are not eligible for return, exchange, or refund.
c. In the event that merchandise is determined to be defective, Pittsford Nursery School will, at its discretion, either:
i. replace the defective item; or
ii. issue a full refund of the purchase price.